Commitment to Your Privacy
We invite you to read this policy carefully to understand how we safeguard your information and respect your privacy. Your use of our Site and Services signifies your consent to our collection, use and disclosure practices as well as other items described in our policy.
Information We Collect and Use
We define “Personal Information” as any data that identifies, relates to, describes, is reasonably capable of being associated with you personally, or could reasonably be linked with you, either directly or indirectly. Direct identification can be through information such as your name, while indirect identification might involve data about your usage of our Services.
Types of Personal Information Collected
We, along with any third-party providers we work with, may collect the following types of Personal Information when you submit a contact form through our website, submit information necessary to secure our services, submit information through other electronic means, or through cookies (discussed in more detail below):
- Contact Information: such as your name and business name, Email addresses, address and/or business address, phone numbers;
- Financial Information: Credit card details and bank account numbers used of purchasing our Services;
- Geolocation data;
- Internet or Other Electronic Activity: Information about the device you use to access our Site, including the type of device, ratings & reviews you post to our Site, operating system, and browser, Internet Service Provider (ISP) and Internet Protocol (IP) address;
- Audio, Electronic, and Visual Information: Photographs or videos that you provide to us, call recording of certain communications, Content from communications with you in connection with your use of our Services;
- Inferences Drawn from Personal Information: While we presently do not build client profiles, this information involves the development of such profiles reflecting your preferences, created based on the information collected above;
- Demographic Information: Gender, age, employment information, and race;
- Additional Personal Information (e.g. National Provider ID and/or Licensure Information);
- Any other information about you that you provide when contacting us through our Site, social media pages, or any other means.
Purpose of Collection
The collected Personal Information is utilized to:
- Provide our Services and understand how they are used so that we can make useful improvements;
- Understand our clients and potential clients and their needs so that we can communicate more effectively and provide more relevant information;
- Evaluate how our Site is used and offer improvements that will enhance user experience on our Site;
- Process transactions and fulfill service requests;
- Comply with legal requirements and protect the rights and safety of our users and others.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Transactional Purchases:
- Processing Payments: We use financial information, like credit card details, to process payments for the Services you purchase from us;
- Order Fulfillment: Your contact details aid in fulfilling service and/or subscription orders, providing customer support, and managing client relationships;
Analytic Purposes
- Provide you with the Site and Services as well as send alerts about your account;
- Site Optimization: Information about your device and how you interact with our Site helps us optimize its functionality and user interface.
- Service Improvement: By analyzing usage patterns, we can enhance the effectiveness of our Services, tailor them to user preferences, and innovate new solutions;
- Client Informational Purposes
- Targeted Communications: We use your contact information to send updates regarding fees, services, or other information that we believe will be of interest to you;
- Maintenance and Improvement of the Site and Services
- User Experience Enhancement: We continually strive to improve our Site and Services based on the information and feedback we receive from you;
- Feature Development: Your usage information informs our development of new features and offerings on our Site and in our Services;
- Review Content Creation Purposes
- Customer Feedback: We may use your information to reach out for reviews or testimonials to understand customer satisfaction and improve our service offerings;
- Content Development: Insights gathered from user interactions contribute to creating relevant and engaging content on our platforms;
- Security and Fraud Prevention
- Protecting Our Users: We use your information to enhance the security of our Site and Services, prevent fraudulent transactions, and protect our users’ data from unauthorized access;
- Monitoring and Prevention: Regular monitoring of activity on our Site helps us detect and prevent potential security threats or fraudulent activities;
- Legal and Other Requirements
Compliance with Laws: We may use or disclose your information as necessary to comply with legal obligations, such as responding to subpoenas or court orders;
Protecting Rights and Interests: Your information may be used to protect the rights, property, or safety of our users, or others, as required or permitted by law;
Cookies
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
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- Site Functionality and Analytics: Cookies also help us analyze how our Site is being used, which in turn allows us to improve your user experience.
Types of Cookies Used
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- Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the Site. They enable Site functionalities and are essential for the proper functioning of the Site.
- Persistent Cookies: These cookies remain on your device for a pre-defined period of time even after you leave the Site. They are used to remember your preferences or actions across the Site.
- Third-Party Cookies: These cookies are set by domains other than our domain. They are used for advertising and analytic purposes, allowing us to provide more relevant content.
Managing and Opting Out of Cookies
- Browser Settings: You can manage or opt out of cookies at any time by adjusting your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
- Third-Party Tools: There are also third-party tools available that can help you manage your cookie preferences.
- Contact Us through our website contact form for Assistance: If you wish to have your information removed from our systems, or if you have any questions about our use of cookies, please contact us directly. We are committed to respecting your choices and privacy.
We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
Your Consent
By using our Site, you consent to our use of cookies as described in this policy. We believe in transparency and are committed to informing you about how we use cookies to improve your experience with us.
Data Sharing and Disclosure
We do not sell your data under any circumstances. This section outlines the circumstances under which we might share your data and the types of third parties we might share it with.
Circumstances for Data Sharing
- Legal Compliance and Protection: We may disclose personal information when required by law, such as to comply with a subpoena or similar legal process. In cases of fraud prevention or to protect the safety of our clients and the public, we may also share information.
- Third-Party Service Providers: We engage with various third-party service providers to perform functions on our behalf. This includes payment processing, providing analytics, marketing assistance, and customer service. These service providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
- Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Types of Third Parties
- Service Providers: Entities that provide services on our behalf, such as payment processors, customer service, affiliates, marketing, and analytics tools.
- Marketing Partners: Partners who assist with our marketing and promotional efforts.
- Law Enforcement, Consultants and Advisors: Legal, financial, and consultants who assist with various aspects of our operations and strategy.
- Credit Card Processors: Companies that process credit card transactions on our behalf.
These third parties have their own privacy policies, which may differ from ours. We encourage our users to read the privacy policies of any third-party services they interact with.
Data Security
We use industry-standard data protection mechanisms to safeguard your information. While we do not disclose specific details of our security infrastructure, we assure you that we use technical and organizational measures to protect your information, aligning with the best practices in the industry. We strive to use the best security practices; however, it’s important to note that no data storage or transmission over the Internet can be guaranteed to be 100% secure. As such, we cannot ensure or warrant the absolute security of any information you transmit to us, and you do so at your own risk.
Children’s Privacy
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and become aware that your child has provided personal information to us without your consent, please contact us through our website contact form immediately. We will work to remove any such information from our records.
Links
Our Site may contain links to external websites that are not operated by us. These links are provided for your convenience to provide further information. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Each external site has its own privacy policy. We are not responsible for the content or the privacy practices of these external websites. We strongly encourage you to read the privacy policies of any external websites you visit through our links to understand how your information may be collected and used.
By using our Site and accessing these external links, you acknowledge and agree that we are not responsible for the privacy practices or the content of these external websites.
Advertising and Online Tracking
Use of Third-Party Services
Our Site and Services employ third-party companies to collect certain information during your visits. This includes, but is not limited to:
- Click stream information.
- Web browser type.
- Time and date of visit.
These companies utilize this information to help us provide a better on-line experience.
Understanding “Do Not Track” Settings
Your web browser may have a “Do Not Track” (DNT) setting, which, when enabled, sends a signal to websites you visit, indicating that you do not wish to be tracked, particularly for targeted advertising.
Our Response to DNT Signals
- Current Policy: Our Site currently does not respond to or take any action with respect to web browser DNT signals. This means that our practices in data collection and usage will continue as described in our Privacy Policy, irrespective of any DNT signals.
Third-Party Opt-Out Options
- Third-Party Cookies: Third-party service providers that we may use from time to time potentially use cookies on our Site may provide options for opting out of targeted advertising practices.
- Opt-Out Resources: For more information about opting out of targeted advertising, you can visit the Digital Advertising Alliance’s opt-out website or the Network Advertising Initiative’s opt-out website.
- More on DNT: To learn more about “Do Not Track,” please visit www.allaboutdnt.com.
While we do not display advertisements on our website, please be aware that opting out of targeted advertising does not mean you will no longer see ads; it simply means that the ads you see will not be personalized based on your online behavior.
Opt-Out of Sharing Personal Information
Residents of certain states may have specific rights regarding the sharing of personal information. In these states, the use of third-party cookies and other tracking devices on our Site might be considered as “sharing” under state law.
How to Exercise Your Opt-Out Rights
Opt-Out Requests: If you wish to opt out from the “sharing” of your personal information, please contact us directly. We will also delete your personal information, upon request.
We encourage you to print a copy of this privacy policy for your records and check the Site frequently for any changes.
ADA Compliance
The Americans with Disabilities Act (ADA) is a civil rights law that prohibits discrimination based on disability. It mandates that “places of public accommodation,” including websites, must be accessible to people with disabilities We strive to design our Site to meet ADA standards and provide an inclusive experience for all users. If you encounter any barriers or have difficulty accessing any part of our Site, please contact us immediately. Your feedback is crucial in helping us identify and address accessibility issues promptly.
